Veriscopic launches effort to quantify the cost of reconstructing insurance decisions

Veriscopic has launched an industry initiative to measure the time, systems and people required when insurers must rebuild the context behind past decisions. The London company says the work could help insurance organisations understand the operational burden of audit, claims, underwriting and AI-assisted review.

Why it matters: - Insurers often must prove not only what decision was made, but why it was reasonable at the time. - Reconstructing that context can consume staff time, delay reviews and create extra operational cost across claims, underwriting, delegated authority and disputes. - Veriscopic says that burden may grow as more decisions are made across people, rules, models, external data and AI-assisted systems.

What happened: - Veriscopic launched an industry initiative to measure the hidden cost of reconstructing consequential insurance decisions after they have been made. - The company is examining real insurance workflows in London and across the wider market. - The initiative focuses on claims, underwriting, delegated authority, reinsurance and AI-assisted decision-making.

The details: - Veriscopic defines the problem as “reconstruction burden,” meaning the collective time and operational cost needed to rebuild the context around a historical decision. - The company plans to measure how often historical decisions must be reconstructed. - Veriscopic will also assess how many people get involved in that work. - The initiative will track the collective hours required to rebuild decision context. - Veriscopic will examine how many systems and evidence sources must be consulted. - The company will measure how long it takes to establish the decision context. - The assessment will consider how much effort could have been avoided if the relevant decision-state had been preserved when the decision was made. - Veriscopic has developed an initial Operational Reconstruction Exposure Calculator to help insurers estimate the burden tied to historical decision reconstruction. - The company plans to use workflow assessments and industry discussions to build a more robust empirical picture of reconstruction burden. - Veriscopic develops replayable decision-state infrastructure for insurance. - The company’s approach captures the material conditions surrounding a consequential decision when it occurs. - Depending on the workflow, that can include the information available, applicable authority, rules and policy state, model or system versions, recommendations, human interventions, approvals, exceptions and the resulting outcome. - Veriscopic says the goal is to make consequential decisions replayable later without reconstructing the entire decision from scratch. - The company’s website is veriscopic.com. - Veriscopic also lists its LinkedIn page.

Between the lines: - The initiative shifts the conversation from record-keeping to replayability. - That matters because an outcome record alone may not be enough when an insurer faces an audit, complaint, regulatory enquiry, litigation or reinsurance discussion. - Veriscopic is making a broader argument that preserving decision-state could become an infrastructure issue, not just a compliance issue. - The company’s framing suggests AI will raise the stakes by making decision paths more distributed and harder to reconstruct later.

What’s next: - Veriscopic will gather findings from workflow assessments and industry conversations. - The company expects those inputs to refine its estimate of reconstruction burden across insurance. - Insurance professionals can contribute a workflow or explore their organisation’s reconstruction exposure through Veriscopic.

The bottom line: - Veriscopic is betting that the hidden cost of proving past insurance decisions will become a measurable operational problem, especially as AI spreads through underwriting and claims.